Church Greeters and Ushers: Eyes and Ears for Security
Church greeters and ushers are hospitality volunteers—whether standing outside of entrance doors or inside by tabletops, kiosks, and auditorium doors or walking people down worship service aisles—who provide a warm first impression for visitors and members, acting as welcoming ambassadors for the church by offering a smile, a sincere greeting, and assistance. Their roles include directing guests, answering questions about ministries or services, providing directions to restrooms and classrooms, and ensuring everyone feels comfortable and connected to the church community. Effective greeters are friendly, informed about the church’s activities, and can quickly assess visitors’ needs to make them feel valued and at ease.
[ Read the SemperVerus article, Interview With Lori Morrison, Private Investigator ]
Retired licensed private investigator and member of her church’s safety team, Lori Morrison, says greeters should also act as eyes and ears for overall security during church events. In her Worship Facility article, “Training Our First Line of Defense: 4 Critical Issues for Church Greeters and Parking Attendants,” she writes, “With proper training, our greeters and parking attendants can become watchful sentinels who protect while they welcome.”